Blue Waters Apartment Eden

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Reviews of Blue Waters Apartment Eden

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  Alison Boreham Added June 14, 2020

  ★ ☆ ☆ ☆ ☆
  Beautiful big spacious self contained apartment.. close to town.. BUT.....
  Views of the water arent too good due to all the trees across the road blocking the view..
  We stayed here for 5 days, heating in the unit didnt work, was absolutely freezing especially thru the nights as it averaged 2c, notified the manager 1st day and he told us that the heater works which it didnt at all.. Most nights we jumped in bed early to keep warm with the electric blankets on the bed.. we were given a portable heater but it didnt really work as the apartment was so big. On our last night after a big day out exploring the area we decided to have a spa, we had no HOT water at all... we used the kettle and pots to fill the spa up to keep warm (took over an hour of boiling water to fill.it up) we had both really had enough at this stage of being sooooo COLD every night.
  Next morning we leave, hand the keys in, advised the managers wife of the heater not working and her response was "Yeah we know it doesnt work but we cant get anyone out to fix it" Why rent out a room in winter when its freezing cold with no heating????
  Then we advised her of having no hot water in the unit and her response was... "well you have had too many spas since you guys have been here" 3 spas in 5 days is NOT alot of spas at all!!!
  Unfortunately we felt like we had paid for a room which was not in working order and should never of been available until the problems had been fixed in the apartment.
  A quiet getaway for us turned into us both getting sick..
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  Tim Colliver Added June 11, 2020

  ★ ☆ ☆ ☆ ☆
  We opened the door to a spacious 2 bedroom apartment & thought great unfortunately that was the highlight of our stay there. The rooms were absolutely freezing & when we complained we were told we weren't using the heater right but we were given a small heater anyway just in case which made no difference whatsoever. We had around 4 hours of heating over the next 5 days so we ended up in bed with the electric blankets on when we weren't out & about. We also ran out of hot water running the spa & had to boil the kettle & pots of water which was more than annoying. And we were only given two towels for our stay the missus had to use my towel for her hair which was no fun for me. The shower in the main bedroom had no pressure which meant always showering in the spa which was a bigger room & again it was freezing. We almost left on the second last day as we had more than enough & that was our stay at the luxurious bluewater apartments in merrimbula. When we handed the keys in on leaving we spoke to an uncaring arrogant women who had just returned from overseas I'm glad our money went towards her luxuries when the room just plain was unlivable. She knew the heater wasn't working & we were told she couldn't find anyone to fix it- well I felt she didn't care one bit. We then said the hot water ran out & oh well she will get someone out. She gave half of a pathetic apology & said write a bad review if you want-again care factor zero.
  My advice get a tent which will be just as warm or stay home.
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  James Cashmore Added June 10, 2020

  ★ ★ ★ ★ ★
  Outstanding apartments in the heart of Merimbula. I'm shaking my head in disbelief about the ridiculous reviews that some idiots have left for this place. The apartments are sensational and the on-site hosts, Louise and Steven, couldn't be more friendly and accommodating.
  
  The complex has a secure pool, BBQ and undercover parking. The apartments are large and have private balconies with delightful views. For the price, I think you'll be hard pressed to find better accommodation in Merimbula. Highly recommend.
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  sue Holland Added June 07, 2020

  ★ ★ ★ ★ ☆
  We have stayed here many many times. We always leave feeling relaxed and refreshed. It is great budget accommodation. The managers are very approachable.. as is their great dog.
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  lisa Added May 26, 2020

  ★ ★ ★ ★ ★
  Apartments are open and
  spacious, number 5 is very modern. Spa bathes and, pool are awesome for kids. Great location, walking distance to beaches and shops.

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